Rob R, General Manager at Steele Hill Resorts, responded to this review. more. Specialties: Family Vacations, Romantic Getaways, Hotel Stays, Weddings, Reunions, Established in 1968. We traded our timeshare week through Interval. The resort was selected as an RCI default because places we wanted to go were unavailable. Are there opportunities to exercise at Steele Hill Resorts? Historians are divided in opinion as to whether they should designate him a knave or a madman. We are happy to inform you that Steele Hill is now 100% open including amenities like the smaller onsite hot tubs. Yes, guests often enjoy the mountain view available here. Thank you for taking the time to leave us a review and for your rating of four stars. Yes, laundry service and self serve laundry are offered to guests. On our last night we were watching tv when we heard voices coming from the lower level of our unit, we discovered a "Maintenace" tech had let himself into our unit without knocking or ringing the bell. Fun pool area, but overpriced and subpar lodging, We went over to Steele Hill for a winter weekend family getaway, interested in the pool and other activities. We were impressed with the excellent design, construction and neat architectural details of all the units, especially the ability to get to the main lobby and restaurant areas without going outside in the rain (had great weather most of our stay). 516 Steele Hill Rd, Sanbornton, NH 03269, USA, Top 10 Real Haunted Houses That Inspired Movies, The Most Haunted Hotel in Texas The Menger Hotel. Sincerely,Rob Robillard, General Manager. The accommodations (two bedrooms, spacious living area with full kitchen, and three bathrooms) were perfect for us. We were extremely disappointed after looking so forward to visiting here. The property has fantastic views of the mountain and lakes district. I have 2 kids (who witnessed this final interaction by the way, and yes we talked to them about how not to treat people afterwards) so I don't deal in or with ultimatums. SHR. Free 2023 Use. . 190 guestrooms or units. We've had reports that this location is indeed haunted. I apologize for the inconvenience caused by the shortage of pool towels and the noise level from your upstairs neighbors during your stay. Additionally, with the bars being quiet during the off season, room service is available from our Hilltop Restaurant to all accommodations and common areas, including all onsite dining areas. I agree that the stairwells need some attention to prevent this from happening during rainy periods. 2. I think we had the worst room--or are they all this bad? I shared my experience with 2 staff members, who confirmed it was haunted by a man who was murdered on . I will be sure to pass your feedback about the room on to our Housekeeping Manager.I am glad you enjoyed the food from the Hilltop Restaurant. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. The rooms in the East building look nothing like the beautiful, spacious rooms on the website. A. Her apparition has been seen by many guests, and the inn has been featured on TV's Ghost Hunters. It was late so we didnt get to enjoy any. There was a door behind it, which required a key card to open as well as the 7A door, so I would have heard the key card being swiped in addition to a door opening if the figure were to exit. I am happy to hear you enjoyed your first stay with us. Every room at the resort has a balcony with spectacular views. Upon entering the building there was a musty smell. We were given a 2 bedroom in Steele Hill West. We had no balcony or fireplace which were shown on website, and the room hadn't been updated from the 80's look. No air conditioning? Ron DeSantis (R), whose The Courage to Be Free: Florida's Blueprint for America's Revival was released Feb. 28 to financial if not necessarily critical acclaim. The bathroom shower curtain bar was totally rusted out. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Did not enjoy my trip to Steele Hill. For some rest and relaxation, visit the sauna or the 3 hot tubs. Steele Hill Resort Sanbornton, New Hampshire 7.6 miles from Tilton, NH. Wolfgang Van Halen doesn't want to watch a recreation of his late father Eddie Van Halen's final days. arrived at a town called Powhatan, consisting of some 12 houses pleasantly seated on a hill'. Those things (no matter how pretty the new construction is) sets a bad tone. Fortunately, we are also in the middle of a renovation cycle of our East units, this includes new paint, new carpet and additional carpet padding for noise mitigation. I personally oversaw the creation of this accommodations page to ensure guest had an opportunity to fully understand the different inventory that we offer up at Steele Hill. People were not being unduly loud and it was very noisy. more. Come join the fun At Steele Hill's first annual Haunted Hike! We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. Year round, FrightFind brings you closer to all things scary nearby. This is when Spencer (the manager) and Zion (the sales rep) got agitated. We pay a lot for our fees, wouldnt you think that they would take care of us????More. Stay at this 3-star B&B in Sanbornton. Our full time activates director does a great job organizing events to introduce guest to the abundance of nature around the resort. In 1978 he was joined by his youngest son William and his oldest son . A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Steele Hill Resorts. In general I would not recommend, not unless you are getting a really good deal. We always request that guests report any issues upon experiencing them which gives us the opportunity to take corrective action immediately to make their stay the most enjoyable experience possible. We are happy to hear that you enjoyed your accommodations along with the incredible views. People like me who easily fall into their offers definitely will change the mind during that 90 mins tour. Tripadvisor performs checks on reviews. Active travelers can enjoy hiking/biking, racquetball/squash, and fishing at this hotel. 5PM - 8PM | $5 per person Open to the public, this spooky event kicks off at the resort's Carriage House barn building. Active travelers can enjoy racquetball/squash, volleyball, and sledding at this hotel. 516 Steele Hill Rd, Sanbornton, New Hampshire, United States. Call. We would also like to thank you for your feedback on the indoor pool area, we are happy to hear that you found it clean and comfortable. Don't waste your time or hard earned money on this. When I opened the curtain to see the view it was stellar, hands down the best part of the room was the view. I mean there were literally no lights on. We have nothing but positive comments about Steele Hill Resort, and hope to come back again someday. We stayed in Steele Hill West. Does Steele Hill Resorts have any great views? There isn't much to do at the resort. The view was of a parking lot. 26.5 miles from Bartlett, NH. Youll get more value somewhere else. I am writing this review not to hoping get the money back, but to share with you, so that many ofWe went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. At Steele Hill Resorts we offer a variety of room types and I stand behind the quality of all of them. Review tags are currently only available for English language reviews. This haunt is in need of information. From our 9 hole executive golf course to the indoor amenities . We are currently discussing a project to completely enclose this space during the next budget cycle. We made friends and saw their room at the upper building, and it was nicer, but the cost was even more astronomical. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. I used to come to this facility 30 years ago and it was AMAZING, clean, maintained , gorgeous. Not ok. We went to the pool that has the water slide. So I called them 2 days later to cancel the reservation. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Read more, 139 T M Wentworth Rd, Lebanon, ME 04027, USA, Route 202, Henniker, Merrimack County, NH, United States. The 1860s inn is believed to be haunted, proven by apparitions, shadowy figures, odd noises, whispers, and hot spots. Of course, I wont get my $59 back. Our West Townhouse units are a great spot for families looking for plenty of space with easy access to the amenities center. I told my mother the next morning she was gong to think I was crazy and I also reported it to multiple staff, who confirmed the hotel was haunted by a man in the 1980s down at the check in/out main office who was murdered. But they're offering a weekday 3 day 3 night stay for $250. Sincerely, Rob Robillard, General Manager. The lack of tubs is why I docked a star. I understand how difficult it can be to set aside vacation time these days. The lack of tubs is why I docked a star. Now joining the ranks of political memoirists is Florida Gov. Enjoy a. 516 Steele Hill Rd., Sanbornton, NH 03269. This property boasts great amenities such as a free 9-hole golf course, indoor and outdoor pools . Steele Hill Resorts Timeshares. Needless to say I couldn't even sleep in the same bed as my partner, especially since the AC decided to work only when it wanted to. We take guest feedback very seriously and always request that any problematic experiences be brought to the attention of management during a guests stay so we can try to assist while guests are on property. In 2020, management put an occupancy limit in place with the West Indoor Pool for the safety and enjoyment of all guests. )Many of the hotel's employees in the restaurant and front desk seemed somewhat unsure of what they were doing, but this may be just because it is relatively early in New Hampshire's tourist season. Built in 1763, the inn is haunted by a ghost the staff have nicknamed Charlie. The offer was intriguing but we don't have $15,000.00 just sitting. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. List Your Timeshare. Sincerely, Rob Robillard, General Manager, We have been coming to Steele Hill for many years (16). Thank you very much for your most recent stay and for taking the time to write such a wonderful review. The bar was empty and no one was serving. The only nice part of this place are the views. Steele Hill Resort Sanbornton, New Hampshire 6.6 miles from Hill, NH. Tripadvisor performs checks on reviews. Opechee Park Cove Beach & Opechee Point Beach. The good was the indoor pool area was nice and well-kept; there is little supervision and some meatheads roaming around but our family had a lot of fun. Claim your listing for free to respond to reviews, update your profile and much more. Our housekeeping team has had excellent customer feedback grades in the last two years and I can assure you this is uncharacteristic of their service. These rooms have many great features including full kitchens and fantastic views. What are some restaurants close to Steele Hill Resorts? What are some of the property amenities at Steele Hill Resorts? Let me start by saying we were offered a "free weekend" since a friend of our recently purchased a timeshare. Also, it was quite reasonably priced. The resort has been experiencing a significant increase in demand over the last few years and the reservation staff always adjusts price to match this demand. That always ticks me offall it takes is a simple "hello" and I am good to go.Overall, I would probably stay here again if their room rates do not go up. Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! Anyone is welcome to visit the accommodations page on our site and view both the picture slideshows and the videos we have produced for each room type. The front desk was dismissive, 2 calls to maintenance about the heat in the bathroom not working and a week later it still wasn't. Activity director (Nancy) lead a hike through the woods and was very pleasant to talk with and very informative. We are truly sorry to hear that your recent stay at Steele Hill Resorts did not meet your expectations. SAF. However, for $400+/night, we would expect greater attention to detail in terms of enforcing the quiet hour rules and maintaining a reasonable amount of pool towels for guests. Review tags are currently only available for English language reviews. Amenities were not fully open so I can't speak to them. Join our new and senior staff in the Food . While staying at Steele Hill Resort, you may want to check out The Hilltop Restaurant (0.5 mi) which is a short walk away. Many travelers enjoy visiting Meredith Historical Society (8.1 miles). We also reviewed the phone recording to see if the reservationist mentioned that you were in the East building and not the South Building. Explore history and legend. We did not participate in laser tag or golf, but both are available. We are also happy to hear that you and your family were able to enjoy the views and many of our resort amenities including the indoor pools and your dining experience at our onsite Hilltop Restaurant. It all stopped after that. Get exclusive access to haunted news, spooky contests, and more! We do offer a variety of units with larger layouts and single door entry. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We appreciate your feedback and we hope to have the opportunity to welcome you back to our resort in the near future. We care deeply about the comfort and satisfaction of our guests and we do hope you give us another opportunity to improve your opinion of us. We realize how precious family vacations can be these days and we appreciate your business. However, during our stay, we did encounter these two issues: 1. I couldnt get it to go through on google or Expedia or Hopper because apparently it was a two night minimum. No ETA was given, we spent an hour swimming, and unfortunately, none ended up being delivered. The sofa in the living area also folded out into a bed. we checked out the next day and lost all the money we had to pay up front. I wasnt able to get my dates on Groupon so I went to google. We hope that a return visit will be a part of your future travel plans! I can also assure you that our timeshare program is absolutely not a scam and is a completely legitimate marketing effort and our timeshare products are truly an outstanding choice for individuals interested in purchasing vacation real estate. And he doesn't want anyone else to, either. (This also happened to someone else in my party earlier in the week in a different building.) I will mention, I lost vision in my right eye (the eye that looked thru the peak hole and saw the ghost). So I got an odd call, from a Steele Hill Vacation Club. We enjoyed 2 out of the 4 pools while there. Most staff weren't very helpful. Steele Hill Resorts. Steele Hill Resort Sanbornton, New Hampshire. that those tours are very pressure/ intrusive/lots of personal information are being asked. The view was beautiful! The fitness center is a recent addition to the resort and it has been received rave reviews from guests.Thanks again for choosing Steele Hill. Food is (as typical) overpriced and not great. Though we did not any young kids with us, we did swim in the very nice pool complex in the west wing, played some racquetball, ping pong & golf, and walked some scenic trails. The leaves were great; the resort, not so good! current_rating_star_on('7606',0,'0 ratings'); 310 Mount Washington Hotel Rd, Carroll, NH 03598, USA, Joseph Stickney built the Mount Washington Hotel in 1902 to cater to the rich and famous. I was shocked and just stared at it, both scared and confused-wondering if somebody was playing a cruel joke on me. The neighbors continued to make noise for another few hours. Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay. At Steele Hill Resorts, the West Indoor Pool is the most popular pool. Review. After I verbally consented to pay the $59, they emailed me the confirmation letter. Sincerely, Rob Robillard, General Manager. It was nice to have a coffee maker, but then you can only sit in the one sofa chair or the bed to sit and enjoy the coffe. There are several other amenities available as well. There is a problem with rust dripping down from the walls and at one point onto the chair we were sitting near. Taxes and fees that are shown are estimates only. So Steele Hill resorts, you lost out. This tends to be a temporary issue as we remove trash and linens from the rooms and store them in rollaway trashcans at the beginning of the cleaning process. From Steele Hill Resort's unforgettable mountain-top vistas across the lake-dotted landscape to the Summit Resorts central location that embraces the region's historic attractions and hospitality spirit to the Center Harbor Inn's idyllic, beachside getaway on . We always strive to accommodate our guests to the best of our ability. This information is located within the text of our automated check-in emails; however, I am sorry that this specific information was not presented to you during the check-in process. The service in the main bar was excellent (for both food and drink) and the barmaid was friendly and knowledgeable.Now for the negatives from this time around. When I called to check out the next day, 3 days early, I told them all these issues. Ask cavedwellerwi about Steele Hill Resorts, Ask NHTraveler81 about Steele Hill Resorts, Ask Kassandra B about Steele Hill Resorts, We compared the lowest prices from 15 websites, We compared the lowest prices from 16 websites, We compared the lowest prices from 20 websites, Super 8 by Wyndham Tilton/Lake Winnipesaukee, We compared the lowest prices from 17 websites, Holiday Inn Express & Suites Tilton - Lakes Region, an IHG Hotel, We compared the lowest prices from 18 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 10 websites. We do have multiple onsite dining options including our Hilltop Restaurant and Tovas Tavern both located within the East building, right across the street from the check-in office. 11.7 miles from Hill, NH. I have never been treated to rudely, even by used car salespeople. Even though I wasn't as thrilled with the place on my return visit, there are still many positives. I had to buy new ones. I appreciate your patience in relation to this construction.I am glad you enjoyed the activities. Although you may not be interested in our vacation ownership products, we hope to give you the opportunity to enjoy the resort offerings as a rental guest in the future. We hope that you and your family will be able to join us again for some more fun soon! I am not sure how the service you experienced was different than any other guest and know that our staff and team members treat all of our guests with the same respect and dignity in which they deserve. We were on the east side, very dirty, outdated, stains on ceiling in bathroom, cobwebs in master bedroom, (see pics) dust on headboard in master bedroom. When I asked to be seated somewhere else, she said there was nothing else available. We appreciated the additional feedback regarding our hiking trail network and we are in the process of working on our onsite trails and will be sure to update our site map as soon as possible. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Steele Hill Resorts makes getting online easy as free wifi is available. FrightFind's 2022 guide to the top haunted houses in your state. Many of Steele Hill's rooms, suites, and townhouses provide exquisite views of the Belknap Mountain Range and Lake Winnisquam. I booked over the phone and it was $411 total which was expected. SHW. We are so glad to hear that you have been coming to our resort for 16 years and appreciate your continued support. . It is a bit out of the way though. We are sorry to hear about the inconvenience with the maintenance technician and the cleanliness of the oven in your unit. Self parking is free. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. Reviewed July 9, 2013. They said they would send security, however, I waited for 20 minutes and never saw them show. The kitchen was even stocked with utensils, pots and pans, and everything that you'd need, which was very convenient and useful. Based on your feedback I took the opportunity to follow up with our Front Desk manager who refunded your money. Of course, I wont get my $59 back. I am sorry to hear that you were disappointed with your stay, it is difficult to read such a harsh review, especially from a longtime returning guest. Taxes and fees that are shown are estimates only. They have done their best, but they have not been kept up. in our bank account so we told them we would like to get a phone number to call once we talked about priorities and move some funds around. The bed was so uncomfortable I could barely walk the next day and we had to rent a hotel to be able to sleep. We're sorry to hear your stay was not as relaxing as it could have been. We also noted that the maintenance manager was the staff member who was working on the heat in the bathroom of your studio unit and we apologize that we could not fix this issue immediately. Sanborton, New Hampshire. The reality is you are paying a lot more money than you expected for vacations. 5).'39 Newport took a party to explore the higher reaches of the river, and, after passing 'divers small habitations . I was frustrated that the quality of the accommodations was so disparate from the advertising. I purchased a Groupon deal for a two night stay at Steele Hill Resorts and decided to use it for a weekend in May to celebrate my boyfriend's birthday. We were upfront with them from the beginning in telling them that we had to meet friends at 11:00 and that we would love to consider the plan. It was clean, cozy, and spacious. We did have to go outside for the pool. The lower buildings are old, grubby, and often dark. We will make sure to address the issues you brought up with our management team. Steele Hill West was fabulous but did not has the best views. Thank you very much for your most recent stay and for taking the time to write such a wonderful review. It didnt feel like anything evil, just something that wanted to be noticed. Springfield, MA. The onsite amenities center houses the resorts' indoor . Prices are the average nightly price provided by our partners and may not include all taxes and fees. We got a news letter saying due to covid they are doing deep cleaning!!!! We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. Steele Hill Resort . We stayed in the building attached to the restaurant. Contact. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare.
