As for what customers can expect, Hill confirmed that a continued focus on Everyday Luxury will be paramount. When search suggestions are available use up and down arrows to review and enter to select. Get our Fashion & Beauty newsletter by tapping the button below. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. This year it's running from August 31 to September 5. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Items must not be washed, worn or damaged. Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. All of our people are essential to the Aritzia team and we know we wouldnt be us without them. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. Aritzia has been hit hard by the pandemic because many of its stores in COVID-19 hot spots have been forced to close for prolonged periods and the company has had to refocus on online sales. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. 16, 2020, 07:00 AM. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. See, Click to View our Accessibility Statement. This post has been updated from its original form for clarification. Dates will be confirmed at a later time. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. I dropped an item off at a store for repair. What is the Return & Exchange policy for items ordered on Aritzia.com? Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Aritzia has a pretty strict (and somewhat unique) exchange policy. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. With Love, After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Warm wishes and happy holidays to you and yours. Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. We know that every decision we make during this time impacts our community as a whole. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. I have an order outstanding. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Thirty had reopened by the end of the quarter and 89 as of July 9. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. permissions/licensing, please go to: www.TorontoStarReprints.com. For more details about our return and exchange policy, see. How can I get this? Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Let's continue to take care of each other," continued Mr. Hill. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Interested? Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. Returns are free within the US when signed into your Aritzia account. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. And well do absolutely everything in our power to keep it that way. 2023 Vox Media, LLC. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. As soon as your return is complete, we'll e-mail you and let you know. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. A Return Label has been provided with your original order. TnAction Spring 23 just launched. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. Dates will be confirmed at a later date. Only seven, including four in Manhattan, remain closed. After 14 days of reopening, we will no longer accept returns or exchanges. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. On this page youll find store info, shipping info, and all the As to your most pressing Qs. Our goal is to do our part for the global well-being. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Without the luxury of time to prepare, weve been thrown into a world crisis. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. Interested? Aritzia will also open two pop-up locations in New York and Los Angeles this fall. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. It will also be donating all profits to the Aritzia Community Relief Fund to support its . How do I ship my product back for a return? We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Sorry, no refunds to original form of payment for sale or discounted items. The Aritzia Refund policy is similarly strict . It says customers will still be able to continue shopping through the company's website for the time being. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. For more information on Afterpay, please see our Afterpay FAQ. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. For more information on Afterpay, please see our Afterpay FAQ. All sale and discounted items bought in store are final sale. We learn, we refine, we continue to make changes, Wong shares. Hit the Submit Order button before you're ready? Let's continue to take care of each other," continued Mr. Hill. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. ), Architectural and interior photography of Aritzia Super World NYC. The retailer says it . We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. With your continued loyalty, weve raised over $4.4 million to support our people and their families. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Thank you for supporting us, so we can support our people. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. Want good news asap? So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. All Rights Reserved. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. For every package purchased (you can pick up the Diamond package for $100. expressly prohibited without the prior written consent of Toronto To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. Your repair is safe and secure at the store location you dropped it off at. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. Sale items marked with a discount of 50% or greater are final sale. "The minute we closed all of our stores in mid-March, we started planning to reopen. For purchases made in store, you can return or exchange your purchases in store only. We are not able to offer exchanges online. Shop Now. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. All of this transpired without having to lay off a single employee. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. You can only exchange items to Aritzia if you purchased them in person from a store. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Calls may be live or prerecorded. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Text HELP for help or STOP to opt out. Insider info on sales, new arrivals and more good stuff. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation.
